Actors
The people, systems, automation and AI agents that initiate or participate in operational work.
We created Abaci to enable businesses to coordinate people, systems and AI through a shared operational model, with the controls, approvals and audit required to operate with confidence.
Individual applications are capable within their own domains but were not designed to operate as a single business system, leaving the organisation to bridge the gaps with manual processes, integrations, workflow tools and data platforms whilst the underlying operating model remains fragmented.
Over time, the business starts adapting to how its software works rather than the software reflecting how the business actually operates.
When the process changes, the operating model should change with it rather than requiring the business to be rebuilt around each underlying application.
Abaci starts from a different premise: the process should be the organising principle, not the application.
Every new system was introduced to solve a problem. But every new addition creates another integration, reconciliation and control problem.
Businesses are paying twice: once for the software and again to make the software estate operate as one - often through brittle and inefficient solutions.
Sources: MuleSoft Connectivity Benchmark 2025; Asana Anatomy of Work 2023.
applications managed by the average enterprise.
of those applications are integrated.
of knowledge-worker time is spent on coordination and work about work.
Automation and AI can now perform meaningful operational work, but enterprises cannot give autonomous systems unrestricted access to applications and data.
In the 2025 MuleSoft research, 80% of businesses cited data integration as a major challenge to AI adoption.
Source: MuleSoft Connectivity Benchmark 2025.
What can the actor access and is the information trusted?
What can the person, system or agent change and how does the action enter the workflow?
Who approves it, what controls apply and how is the outcome audited for every actor?
Abaci replaces the manual stitching between systems with a shared operational model.
Instead of coordinating work across disconnected applications, the operation is defined once and reused across processes, decisions and interfaces.
This creates a consistent foundation for people, systems, automation and AI to collaborate, without losing control.
The people, systems, automation and AI agents that initiate or participate in operational work.
The live models of the entities, relationships and operational state that represent the organisation.
The controlled operations that can be performed within the operating model.
The permissions, policies, approvals, risk checks and audit requirements that govern Actions.
The applications, workflows, APIs and other surfaces through which the operational model is accessed, presented or invoked.
Each process adds reusable context, capabilities and relationships for the next.
Controls apply consistently across the platform.
Applications and agents become more valuable as the operating model becomes richer.
The challenge is bringing existing systems, processes and people together without disrupting the business. Abaci provides a practical path forward: solve immediate operational problems, then extend the same operating layer across the organisation.
Create immediate operational value without requiring wholesale transformation.
Bring more teams, systems and processes into the same foundation.
Connect entities, relationships, state and processes into a shared operational model.
Support people, automation and AI agents across increasingly complex operations without rebuilding the underlying foundation.
Connect and understand operational data for processes, reporting and decisions.
Explore IntelligenceIntroduce governed AI that can reason and participate inside controlled processes.
Explore CortexCreate operational experiences around the information and actions each participant needs.
Explore BuilderDeploy ready-made business capabilities without creating another disconnected foundation.
Explore ApplicationsDistribute governed reports, outputs and communications from operational data.
Explore PublisherAs software becomes capable of initiating work rather than simply supporting it, the operating model becomes part of the control boundary.
Access trusted operational context, including available data, relationships and capabilities.
Determine the required action and begin the appropriate process.
Operate within defined permissions, policies, approvals and governance requirements.
Complete the action and produce an auditable operational outcome.
Records, processes and decisions share context.
Controls travel with the work.
Capabilities can be reused across solutions.
Solve one problem today without constraining tomorrow.
The end state is not simply more automation. It is an organisation whose operating model can evolve as quickly as the business does.