Capabilities - Shared Platform Capabilities | Abaci

The capabilities your business needs in one place.

Documents, tasks, approvals and more - shared across the platform and available from day one.



Fragmented capability creates fragmented work.

When documents, tasks, approvals and reporting live across different systems, work gets duplicated, controls are lost and every new solution introduces another layer to maintain.

Abaci brings those common capabilities into one shared platform, so work can stay connected from start to finish.

What's in the platform.

A broad operational foundation ready to be used across every application, workflow and process.

Workspace

Content management

Create, organise and manage the governed content your teams rely on.

Task management

Assign, track and complete operational work through the platform workspace.

Calendars and preferences

Coordinate schedules and tailor the workspace to each user's working context.

Support and conversations

Bring support requests and team conversations into connected operational workflows.

Contacts and records

Organise people, entities, addresses and activities as connected business records.

UI foundations

Compose consistent application surfaces with shared controls for forms, tables, tabs and disclosure.

Messaging

Keep operational services and teams connected with reliable messaging.

Relationships & connectivity

Connected relationships

Link related records so business context follows the work across teams and processes.

Queries

Find and retrieve business information across connected operational data.

Webhooks

Receive updates from external systems and bring them into connected workflows.

Integrations

Connect external systems through registered connectors, operations and integration logs.

Data & intelligence

Projections

Generate stable, purpose-built views of domain data for operational reporting and interfaces.

Content serialization

Present trusted documents, facts, lineage and media in practical business outputs.

Email delivery

Deliver timely communications to the people and teams who need them.

Storage access

Keep governed business assets available, organised and secure.

Analytics and dashboards

Define metrics, computations, alerts, dashboard tiles and operational widgets.

Blocks and templates

Assemble reusable content and interface blocks from governed definitions and templates.

Automation & execution

Actions

Turn defined business actions into reliable, repeatable outcomes.

Workflows

Build repeatable execution paths across teams, systems and business rules.

Mutations

Apply controlled changes to business records with clear outcomes and accountability.

AI assistance

Use intelligent assistance to summarise, classify and support everyday operational work.

Capacity and coordination

Coordinate workloads and capacity so important work keeps moving.

Events and plans

Respond to platform events and organise executable plans around operational outcomes.

Agent and application automation

Extend workflows with agents, tools and configurable business applications.

Access & governance

Authentication

Give people secure, reliable access to the work and information they need.

Authorization

Control access based on roles, policies and the context of each request.

Scope

Keep actions and information within the right organisational and business boundaries.

Approvals

Build clear approval and review steps into important processes.

Audit and privacy

Keep an accountable record of activity while protecting sensitive information.

Risk and control

Evaluate risk and enforce governed control decisions across execution paths.

Organisation permissions

Manage organisation membership, application permissions and installed capabilities.

Compliance and legal

Support compliance, legal review and policy-driven control across business operations.

Data foundations

Data models

Create consistent data and resource definitions that can be used across the platform.

Data operations

Retrieve information and apply controlled changes to business records.

Lineage

Understand where information came from, how it changed and how it connects.

Database access

Connect business information to dependable database foundations.

Validation and errors

Validate information early and handle exceptions clearly before they affect operations.

Business domains

Finance

Support accounting, assets, capital, debt, investments, payables, revenue, tax and treasury domains.

Client and organisation

Model client, commercial, organisation and profile information across business operations.

Governance, risk and compliance

Manage compliance, legal matters, risk, incidents, controls and governance reviews.

People and workforce

Support HR capabilities including benefits, learning, leave, payroll, performance, recruitment and time.

Marketing

Manage brand, campaigns, leads and the journey from engagement to qualified opportunity.

Offerings

Define and manage products, services, subscriptions and configurable commercial offerings.

Operations

Coordinate operating environments, service execution, inventory and operational resources.

Projects

Plan and manage projects, milestones, delivery timelines and project resources.

Infrastructure & deployment

Configuration

Manage environments and settings consistently across deployments.

Database infrastructure

Scale database foundations with controlled environments, migrations and resilience.

Caching and storage

Keep frequently used information and business assets available at scale.

Health and observability

Monitor system health and maintain a clear operational record.

Key management

Protect sensitive systems and information with managed encryption keys.

External services

Connect email, cloud storage, messaging and other services securely.

Operations and environments

Support operational execution, environment management, inventory and service deployment concerns.

Take what you need.

Choose only what you need, starting with one defined problem and scaling as requirements grow. Keep the systems that work, add capabilities when you need them.

Start with one process

The first engagement solves a defined problem, not your whole operating model.

Keep the systems that work

We build around the software you already rely on rather than replacing it.

Add capabilities as you need them

What you don't use today is there when the requirement arrives.

Which capabilities are you missing?

Bring us the process that costs the most time, and we'll identify the capabilities you need to close the gap.

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